How SehatYab Reviews Its Health Content – Editorial and Clinical Review Policy

Editorial standards, clinical review

How SehatYab Reviews Its Health Content: Editorial and Clinical Review Policy

This page sets out how health content on SehatYab is produced, what we accept as evidence, who checks clinical claims before they are published, how often each type of page is reviewed, and how to tell us we have got something wrong. It applies to every page on this website. It is written to be checked against, not to be taken on trust.

SehatYab is a registered online mental health clinic (Punjab Healthcare Commission licence R-05172, since 2016). Operated by Huda Healthcare Private Limited. Rated 4.7 by 500+ patients on Google.

Clinical claims reviewed by a clinician Named source standards Published review cadence Corrections re-enter clinical review No sponsored clinical content

SehatYab is a Punjab Healthcare Commission licensed online mental health clinic, licence R-05172, operating since 2016. Every clinical page is researched from peer reviewed literature, ICD-11, DSM-5-TR and WHO guidance, then reviewed by a PMDC licensed clinician before it publishes. Corrections re enter clinical review, and every page shows a real last updated date.

Clinically reviewed by Dr. Qurrat Ulain, Consultant Psychiatrist. Last updated . Sources: ICD-11, DSM-5-TR, WHO.

4.7 / 5500+ Google reviews
PHC R-05172Punjab Healthcare Commission
Since 2016Registered online clinic
Audio, video, chatOnline only, English & Urdu
Purpose

Why this editorial policy exists

Mental health information changes decisions. Someone reads a page about depression at two in the morning and decides whether to tell their family. Someone reads a page about ADHD and decides whether their child needs an assessment. Someone reads a page about therapy and decides whether it is worth the money and the argument at home. Health content is not neutral reading material, and a site that publishes it carries a duty to say plainly who writes it, who checks it, what counts as evidence, and how a reader can tell us we are wrong. That is what this page does.

This is a policy document, not a description of an aspiration. Everything below is either a rule the site works to, or a standard the site holds itself to. Where the two differ, we have said which is which. If you find content on SehatYab that does not meet what is set out here, that is a defect and we want to hear about it. The route for that is in the corrections section.

Who writes SehatYab's medical content

Content on SehatYab is written by the SehatYab editorial team, working from the sources listed further down this page. Clinical content, meaning anything that describes a condition, its symptoms, its causes, how it is assessed, or how it is treated, is reviewed by a clinician on SehatYab's panel with relevant expertise before it publishes. A page about autism assessment is reviewed by someone who assesses autism. A page about medication and therapy is reviewed by a psychiatrist. Non clinical content, such as pages about booking, timings or payment, does not go through clinical review, because there is no clinical claim in it to check.

The overall editorial review is signed off by Dr. Qurrat Ulain, Consultant Psychiatrist and PMDC licensed physician. We do not publish "medically reviewed by" bylines on every article, and that is a deliberate choice: a named byline creates an impression of individual authorship and individual endorsement that would not be accurate. Content here is produced by a team and checked against a standard. The clinicians who review it are the same clinicians who see patients through SehatYab, and their qualifications, registrations and areas of practice are set out on our clinical team credentials page and on each clinician's own profile. What we will say plainly is the thing that actually matters to a reader: a clinician reads the clinical claims on a clinical page before that page goes live, and a page does not publish without that step.

The diagram below sets out the sequence content moves through. Note the branch on the left. A correction raised after publication does not get patched quietly into the page: if it touches a clinical claim, it re-enters clinical review at the same point a new draft would.

The SehatYab content production and review pipeline Six stages in sequence. A topic is identified from real patient questions, then researched against accepted sources, then drafted, then clinically reviewed by a relevant panel clinician, then published with a last updated date, then scheduled for re-review. A side branch shows that a correction raised at any stage after publication loops back into clinical review rather than being patched into the page. HOW A PAGE GETS ONTO THIS SITE 1 Topic identified Drawn from questions patients actually ask in consultations, from support, and from search. 2 Researched Against accepted sources only: peer reviewed literature, ICD-11, DSM-5-TR, WHO, PMC, national data. 3 Drafted Written for Pakistan, in plain language, in English or Urdu, to a shared editorial standard. 6 Re-review scheduled Cadence set for the content type (3, 6 or 12 months), sooner if guidance or availability changes. 5 Published With a visible last updated date and, where relevant, a reference list. 4 Clinical review A panel clinician with relevant expertise reads the clinical claims against six checks. ! Correction raised By a reader, by a clinician, or during scheduled re-review. any stage after publishing back to clinical review Every clinical page moves through the six numbered stages before publishing. Corrections re-enter step 4, not the live page directly.
Figure 1. Nothing clinical publishes without a clinician reading it. The dashed branch matters as much as the solid line: correction is a normal, expected part of this loop, not an exception to it. A corrected clinical claim goes back through the same review a new claim would.
Evidence

Sources we accept and sources we do not

A claim on this site has to be traceable. This table is the standard our editorial team researches to, and the standard a reviewing clinician checks against.

AcceptedNot accepted
Peer reviewed clinical literature and systematic reviews (via PubMed, journal DOIs)A single anecdote or personal testimonial presented as though it were evidence
Diagnostic manuals: ICD-11 and DSM-5-TRUnattributed blog posts, content farm articles, and pages with no identifiable source
Guidance from recognised health bodies: WHO, NHS, NIMH, APA, NICEPromotional material produced by manufacturers of medicines, supplements or devices
National data published by recognised statistical or health authorities in Pakistan and abroadAI generated summaries used as a primary source for a clinical claim
Diagnostic and treatment guidance from recognised professional bodiesClaims circulating on social media, in forwarded messages, or in short video health advice
The clinical judgement of the reviewing clinician, where they are qualified in that areaThe clinical opinion of anyone outside their own area of practice

Where a figure appears on this site, its source is named next to it and linked. If you find a number on a SehatYab page with no source attached, that is a defect and we would like to be told.

Commitments

What we do not do

These are the limits we work inside. They are easier to check than a claim about quality, which is why they are written this way.

We do not name medicines

No specific medicine, brand name or dose appears anywhere on this site. Not in an article, not in a symptom list, not in an example. Prescribing is a decision made by a doctor for one person after assessing that person, and a website is not able to do it.

We do not tell you to change treatment

We do not publish content that instructs a reader to start, stop, increase or reduce any treatment. Where a page discusses treatment, it describes what the options generally are and says that the decision belongs to you and your clinician.

We do not publish unsourced numbers

A statistic on this site carries its source and a link. If we cannot attribute a figure to something a reader could go and check, we make the point qualitatively instead of inventing precision that is not there.

We do not publish sponsored clinical content

No clinical page on this site is paid for, placed, or influenced by an outside party. We do not accept payment to feature a treatment, a product, a supplement, a device or another provider.

Clinicians are not paid to endorse content

Reviewing clinical content is part of clinical work at SehatYab, not a promotional arrangement. No clinician receives a payment, a fee or any other benefit in exchange for approving, endorsing or lending their name to an article.

We do not use patient details

No example, scenario or case description on this site is drawn from a real SehatYab patient. Where a page uses an illustrative example, it is constructed to show a pattern, and it does not describe any individual we have treated.

Maintenance

Review cadence by content type

Content decays. Guidance changes, services close, numbers change, and a page that was accurate two years ago can be quietly wrong today. The cadences below are the standard the site works to. They are minimums, and a page is re-reviewed sooner whenever something relevant changes.

Content typeReviewedWhy that cadence
Condition and treatment pagesAt least once every 12 months, sooner if diagnostic or treatment guidance changesThe clinical picture of a condition moves slowly. What changes faster is how it is described, so an annual pass catches drift in language and classification.
Medication related contentAt least once every 6 monthsSafety information, interactions and availability change more often than anything else we write about, and a reader may act on what they read here before their next appointment.
City and service pagesAt least once every 12 monthsWhat changes is which clinicians are available, which languages are covered and which services are offered, rather than the underlying clinical content.
Fees and payment pagesAt least once every 3 months, and immediately whenever a price or payment method changesA reader makes a financial decision on this content. An out of date figure here is not a small error, so this is the shortest cadence on the site.
News sensitive or resource directory pagesAt least once every 6 months, and whenever a listed service is reported as changedHelpline numbers, government services and free clinic listings change without notice, and a wrong number on a crisis resource page is the most damaging error we could publish.

Every page carries a visible last updated or last reviewed date. That date changes when the content changes substantively. We do not refresh dates on unchanged pages to make content look newer than it is.

Clinical review

The six checks a clinical reviewer runs

Clinical review here is not a proofread. It is a check against six specific things, and a page that fails any of them goes back to the editorial team, not on to publication.

The six checks in SehatYab's clinical review Six checks in a two by three grid. Factual accuracy against current guidance. That nothing in the page constitutes individual medical advice. That risk and safety information is present where the topic needs it. That no medicine is named, dosed or recommended. That the language does not stigmatise. That emergency routing is present on any page dealing with risk. SIX CHECKS, EVERY CLINICAL PAGE 1 Factual accuracy Every clinical statement checked against current ICD-11, DSM-5-TR and WHO guidance, not against what happens to read well. 2 Not individual advice Nothing on the page can be read as a diagnosis, or as a treatment decision for the specific person reading it. 3 Risk and safety Warning signs and safety information present wherever the topic requires them, including trigger warnings. 4 No medicines named No drug, brand name or dose is named or recommended anywhere in the text. That is a decision for your doctor. 5 Language check Nothing that shames, blames or reduces a person to a diagnosis. Person first, both in English and in Urdu copy. 6 Emergency routing Emergency numbers (Rescue 1122, Edhi 115, Chhipa 1020) on every page that touches risk or self harm. A page that fails any one of the six goes back to editorial. It does not publish with a note attached.
Figure 2. The last two checks carry as much weight as the first. A page can be factually correct and still do harm: if it describes a person as manipulative or attention seeking, a reader recognises themselves in it and closes the tab; if it discusses self harm without putting an emergency number in front of the reader, it has failed at the exact moment it mattered most. Accuracy is the floor of this review, not the whole of it.
Tools

Our position on AI in content production

Drafting tools, including AI tools, may be used in producing content on this site. We are saying that plainly, because a policy page that dodged the question would be worth nothing. What matters is not whether a tool touched a draft, but what is allowed to become a published clinical claim. The rules are these.

  • No clinical claim is published on the basis of an AI generated source. An AI summary is not a source. If a claim cannot be traced to something in the accepted sources column above, it does not go on the page.
  • Every clinical page is read by a human clinician before publication. There is no route by which clinical content reaches this site without that step.
  • Responsibility for accuracy rests with SehatYab regardless of what tools were used at any stage of drafting. A tool is not an explanation for an error, and we will not offer it as one.

Accuracy, and saying when we do not know

Where evidence on something is genuinely mixed, we say it is mixed. That is a harder thing to write than a confident answer, and it performs worse, because readers and search engines both reward certainty. We do it anyway, because presenting a contested question as settled is a way of being wrong that is very hard for a reader to detect. If a page tells you that the evidence is limited, that different clinicians take different views, or that a question has not been well studied in Pakistan, that is a deliberate statement rather than a gap in the writing.

The same applies to availability. Where a treatment, an assessment or a service is not realistically available in Pakistan, or is available only in a handful of places, we say so on the page instead of describing it as though a reader could simply go and get it. Being told about an excellent treatment you cannot access, and only finding out after three phone calls that nobody offers it, is worse than not being told.

Written for Pakistan, not adapted from elsewhere

Content on this site is written for readers in Pakistan. International guidance is used as evidence, but it is applied to what actually exists here rather than reproduced as though the surrounding system were the same. A guideline that assumes a referral pathway, an insurance model, a waiting list or a service that does not exist in Pakistan is not useful to a reader in Multan, and copying it across without saying so is a quiet form of inaccuracy. Where we describe a pathway, we describe the one a reader here can actually follow.

Urdu and Roman Urdu content

Some of our content is written in Urdu or Roman Urdu, and Urdu terms appear inside English pages where that is how the thing is actually said. Urdu content is held to the same standard as English content, and it goes through the same clinical review. It is reviewed by someone who reads the language, not machine translated from an approved English page and published on the strength of the English review. Translation is where clinical meaning most often slips, particularly around words for distress, psychosis and self harm, where the everyday Urdu term and the clinical term are not the same thing, and the everyday term often carries an insult inside it. Where no accurate Urdu term exists, we use the English term and explain it rather than reaching for the nearest colloquial word.

The panel

The clinicians whose expertise our content is reviewed against

Clinical review is carried out by clinicians on SehatYab's panel. Editorial sign off rests with Dr. Qurrat Ulain, Consultant Psychiatrist. Reviewing is assigned by area of expertise, and no page on this site is attributed to a single individual as its reviewer.

Prof. Dr. Ghulam Rasool, consultant psychiatrist on SehatYab's panel Consultant Psychiatrist

Prof. Dr. Ghulam Rasool

Adult, geriatric, forensic and addiction psychiatry. Consults in Urdu, Punjabi, Sindhi, Seraiki, Pashto and Balochi.

AdultGeriatricAddictionForensic
33+ yrs experienceView profile
Dr. Syed Masroor Ali, consultant psychiatrist on SehatYab's panel Consultant Psychiatrist

Dr. Syed Masroor Ali

Child and adolescent, addiction, personality and forensic psychiatry. Consults in English, Urdu, Sindhi, Saraiki, Punjabi, Malay and Hindi.

Child & adolescentAddictionPersonality
35+ yrs experienceView profile
Dr. Muhammad Ather, consultant psychiatrist on SehatYab's panel Consultant Psychiatrist

Dr. Muhammad Ather

Depression, anxiety, OCD, psychosis, child and adolescent mental health and addiction. Consults in English, Urdu, Punjabi and Saraiki.

DepressionAnxietyOCDPsychosis
27+ yrs experienceView profile
Ms. Sadia Irfan, clinical psychologist on SehatYab's panel Clinical Psychologist

Ms. Sadia Irfan

Depression, anxiety, panic, OCD, phobias, burnout and trauma. Consults in English and Urdu.

AnxietyPanicTraumaBurnout
13+ yrs experienceView profile
Corrections

How to tell us we are wrong

Errors are not rare events on any health website, including this one. The measure of an editorial policy is what happens after one is found, so here is the process in full.

1

Send it to the support team

Message the SehatYab support team on WhatsApp, or use the form on our contact page. Tell us the page address and what is wrong with it. You do not need to be a clinician, you do not need to cite a source, and you do not need to explain who you are.

2

It is triaged

Anything urgent is handled first: a wrong helpline number, a missing safety warning, or a claim that could lead someone to change treatment. Content that is unclear or badly worded rather than wrong is logged and dealt with at the next scheduled review of that page.

3

Clinical claims go back through review

If the correction touches a clinical claim, the amended text goes back to a panel clinician before it is republished. We do not edit a clinical statement on the strength of a message and put it straight back on the site.

4

The date changes

When content changes substantively, the last updated date on the page changes with it. Where a published statement was materially wrong rather than merely imprecise, we correct the statement rather than quietly deleting the paragraph.

Conflicts of interest, stated openly

SehatYab is a commercial online clinic. This website exists in part to bring people to our online services, and content on it routes readers towards booking a consultation. Pretending otherwise on a page about honesty would be self defeating, so we are stating it directly rather than leaving you to work it out.

The boundary is this. Clinical content is not shaped by which online service is more profitable. A page does not recommend psychiatry over psychology, or a longer course of therapy over a shorter one, because of what it earns. Where a reader does not need a paid service at all, our pages say so: several of them point to free assessments, to public and low cost services in Pakistan, to government helplines, or simply to waiting and seeing whether something settles on its own. Where the honest answer to a question is that you should see someone in person, or go to a hospital, or speak to your existing doctor rather than book with us, that is the answer the page gives.

We also do not accept payment from any third party to feature their treatment, product or service in our content, and no clinician on our panel receives any benefit for reviewing or endorsing an article.

Read the rest of the trust documentation

How we verify clinician credentials, and what our registration as a healthcare provider actually covers.

How SehatYab compares

Editorial standard, compared with directory listings

Directory sites like Marham, Oladoc and InstaCare list doctors. SehatYab is a licensed clinic with its own panel and its own editorial pipeline. This is the honest side by side.

DimensionSehatYabDirectory listings
Regulatory registrationPHC licensed clinic (R-05172), since 2016Directory of independent providers, no unified regulator
Clinical review of contentEvery clinical page reviewed by a panel clinician against six checksDirectory pages rarely have named clinical review
Named editorial reviewerDr. Qurrat Ulain, Consultant Psychiatrist, publicly listedUsually none
Published review cadence3, 6 or 12 months by content type, with visible last updated datesNot published
Sources policyPeer reviewed, ICD-11, DSM-5-TR, WHO, NHS, NIMH, APA, NICEVaries, often unstated
Corrections processWhatsApp or contact page, clinical corrections re-enter clinical reviewNot published
ModalitiesOnline only: audio, video, chat, in English and UrduMix of in person and video, uneven
Overseas Pakistani coverageUK, USA, UAE, Saudi Arabia, with time zone bookingRare
Questions

Questions about how this content is produced

Direct answers to the questions readers most often ask about our editorial and clinical review process.

SehatYab's medical content is written by the SehatYab editorial team, working from the sources set out in our accepted sources table: peer reviewed literature, the ICD-11 and DSM-5-TR diagnostic manuals, guidance from recognised health bodies such as the WHO, and national data from recognised authorities. Clinical content is then reviewed by a clinician on SehatYab's panel with relevant expertise before it is published, with overall editorial sign off by Dr. Qurrat Ulain, Consultant Psychiatrist. We do not attribute pages to a single named author or reviewer, because content here is produced by a team and checked against a standard.
Every clinical page goes through six checks by a reviewing clinician before publication: that the facts match current guidance, that nothing reads as individual medical advice, that risk and safety information is present where the topic needs it, that no medicine is named or dosed, that the language does not stigmatise, and that emergency routing is on any page dealing with risk. A page that fails any one of those goes back to the editorial team, not on to publication with a caveat. After publication, every page is scheduled for re-review at a set cadence, and any correction affecting a clinical claim re-enters clinical review.
It is written to be, and it is checked by a clinician before publication, but no health website should ask you to take accuracy on trust. What we can tell you is exactly what the content is checked against and how often: clinical claims are traced to peer reviewed literature, ICD-11 and DSM-5-TR diagnostic manuals, and recognised health body guidance; a panel clinician reviews the claims; pages are re-reviewed on a published schedule. Where evidence is genuinely mixed, the page says so rather than choosing the more confident answer. If you find something inaccurate, tell us and it will go back through clinical review.
There is no single national body in Pakistan that certifies health articles or accredits health websites, which means the standard a site works to is entirely self set and readers have to judge it for themselves. On SehatYab, health articles are reviewed by PMDC licensed psychiatrists and by qualified clinical psychologists on our own panel, assigned by area of expertise. We hold no external accreditation for our content and we do not claim one. What we publish instead is this policy, so that what we do can be compared against what we say we do.
Cadence depends on the content type. Fees and payment pages are reviewed at least every three months, and immediately on any change. Medication related content and resource directory pages are reviewed at least every six months. Condition, treatment, city and service pages are reviewed at least every twelve months. Those are minimums, and any page is reviewed sooner if guidance, availability or a listed service changes. Each page shows a last updated or last reviewed date, and that date only moves when the content actually changes.
We accept peer reviewed clinical literature and systematic reviews, the ICD-11 and DSM-5-TR diagnostic manuals, guidance from recognised health bodies such as the WHO, NHS and NIMH, national data from recognised statistical or health authorities, and the clinical judgement of a reviewing clinician within their own area of practice. We do not accept single anecdotes, unattributed blog posts, promotional material from manufacturers, AI generated summaries used as a primary source, or claims circulating on social media. Any figure published on the site carries its source next to it.
Message the SehatYab support team on WhatsApp at +92 300 100 3140, or use the form on our contact page. Send the page address and a short description of what is wrong. You do not need to be a clinician or provide a source. Urgent errors, such as a wrong helpline number or a missing safety warning, are handled first. If the correction affects a clinical claim, the amended text goes back through clinical review before it is republished, and the last updated date on the page changes when the content changes.
No on both counts. Reviewing content is part of clinical work at SehatYab, and no clinician receives a payment, fee or other benefit in exchange for approving or endorsing an article. No clinical page on this site is sponsored, paid for or placed by an outside party, and we do not accept payment to feature a treatment, supplement, device or provider. SehatYab is a commercial online clinic and our content does route readers to our own services, which we state openly on this page. What it does not do is recommend one clinical route over another on the basis of what that route earns.
Drafting tools, including AI tools, may be used in producing content on this site, and we would rather say that than leave it unanswered. The rules around it are firm. No clinical claim is published on the basis of an AI generated source, because an AI summary is not a source and does not appear in our accepted sources list. Every clinical page is read by a human clinician before it publishes, with no exceptions and no alternative route. Responsibility for the accuracy of everything on this site rests with SehatYab regardless of what tools were used in drafting it.
Yes. SehatYab is a registered online mental health clinic operated by Huda Healthcare Private Limited, licensed by the Punjab Healthcare Commission under licence R-05172, operating since 2016. It is rated 4.7 by 500+ patients on Google. Every clinician on the panel is a PMDC licensed psychiatrist or a qualified clinical psychologist. Read more on why SehatYab is a registered clinic.
References

Sources reviewed for this policy

The organisations and publications this editorial policy is calibrated against. Each is linked to its own primary source.

  1. International Classification of Diseases, Eleventh Revision (ICD-11), World Health Organization, 2024 release.Used as the diagnostic classification standard for every condition page.
  2. Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, Text Revision (DSM-5-TR), American Psychiatric Association, 2022.Used alongside ICD-11 for symptom criteria and clinical classification.
  3. Mental disorders fact sheet, World Health Organization.Reference for global mental health prevalence and definitions.
  4. Mental Health Topics, National Institute of Mental Health, USA.Reference for condition summaries and treatment overviews.
  5. Mental health, NHS UK.Reference for public health language and safety guidance.
  6. Mental health and behavioural conditions guidance, National Institute for Health and Care Excellence (NICE).Reference for treatment guidance framing.
  7. Punjab Healthcare Commission.Regulator of SehatYab. Licence R-05172.
  8. Pakistan Medical Commission (PMC).Verifies the clinical registration of every psychiatrist on the SehatYab panel.
  9. PubMed / NLM.Peer reviewed literature index used for clinical citations.

SehatYab is an online clinic, not an emergency service

If you or someone close to you is in immediate danger, at risk of self harm, or facing a medical emergency, contact the nearest emergency facility right away: Rescue and Ambulance 1122, Police 15, Edhi 115, Chhipa 1020, or the emergency department of your nearest government hospital. Do not wait for an online appointment.

If something here does not match what you find on the site, tell us

This policy is only worth what it can be checked against. If a page contradicts it, that is a defect and we want to know.

SehatYab, operated by Huda Healthcare Private Limited. Registered office: Innovista Rawal, DHA Phase 1, Rawalpindi, Pakistan. PHC licence R-05172. Phone: +92 304 111 2310.

This editorial and clinical review policy was last reviewed on .