• Empowering Minds - Healing Hearts

Text Chat Counseling

Online Counseling
Support
Connect with our psychologists for counseling support through text chat or audio/video calls based on your comfort and preference.

For guidance and support — not for diagnosis, treatment, or emergencies.

Our counseling service is designed to help you talk through your concerns, understand your thoughts and emotions, and get practical guidance from psychologists.
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Text chat counseling (WhatsApp)
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Audio/video counseling (scheduled sessions)
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Private & confidential
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Urdu & English support
See Packages

If you’ve been dealing with things like…

These feelings are more common than you think — and they are worth addressing before they deepen.
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Overthinking everything
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Feeling stuck or low
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Relationship stress
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Work pressure or burnout
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Confusion about what to do next
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Difficulty expressing yourself
These feelings are more common than you think — and they are worth addressing before they deepen.

Simple Process

How It Works

Getting started with online counselling is straightforward. Four simple steps to support that fits your life.
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Choose Plan
Select the duration, plan type, and communication channel that suits your needs and budget — text chat only, or text chat with audio/video sessions.

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Begin Your Session
Start messaging your qualified counsellor anytime within available hours, or schedule your audio/video session at a time that works for you.

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Receive Your Support
Get thoughtful, personalised responses through text chat within working hours — or connect face-to-face through a live audio/video session.

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Expert Referral
If needed, your counsellor will guide you to relationship experts, clinical psychologists, parenting experts, or psychiatrists.
Evidence-Informed

Why It Works Better

Online counselling removes the barriers that prevent most people from ever seeking help — stigma, cost, inconvenience, and fear of judgment. With two flexible communication channels, you choose how you connect.

FEATURE
Online Counselling (SehatYab)
Traditional Only
Easy to start
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Ongoing support
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Flexible scheduling
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Guided progression
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One unified platform
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Urdu language support
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Available outside office hours
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Expert referral pathway
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Understanding Your Anxiety
Completely Confidential
Your conversations are private — whether through text or audio/video. Clinical quality reviews are conducted under strict confidentiality protocols to ensure the best care at every step.
Gradual Exposure Work
Two Channels, One Platform
Start with text chat for flexible, anytime support — or choose a plan that includes live audio/video sessions for a deeper, more personal experience. Both channels are available within a single, seamless platform.
Gradual Exposure Work
Bilingual Support
Communicate comfortably in Urdu or English — whichever feels more natural to you. Available across both text and audio/video channels. Language should never be a barrier to mental health support.
Building Long-Term Resilience
Pathway to Deeper Care
If your current channel isn’t enough, your counsellor will guide you seamlessly to audio/video sessions or specialist care — no searching required.
For Everyone

Who We Support

SehatYab’s online counselling is built for people from all walks of life — with two communication channels to remove every barrier between you and qualified mental health support.
Understanding Your Anxiety
Individuals
Anyone navigating stress, low mood, relationship difficulties, or simply needing a safe space to talk — via flexible text chat or a live audio/video session, without judgment.
Managing Physical Symptoms
Couples
Partners looking to improve communication and understanding, with the flexibility to use text chat and escalate to audio/video sessions or dedicated relationship counselling when needed.
Gradual Exposure Work
Professionals
Working adults dealing with workplace stress, burnout, or work-life imbalance who need support that fits around a busy schedule — through asynchronous text chat or scheduled audio/video sessions.
Building Long-Term Resilience
Students
Young people facing academic pressure, identity struggles, or emotional difficulties — supported in both Urdu and English, through whichever channel feels most comfortable.

Meet Our Clinicians

Find the Right Support for Your Journey

Browse qualified counsellors and mental health experts who understand your challenges. Choose based on specialty, language, approach, communication channel, and availability — all in one place.

Ms. Maria Mahmood

Clinical Psychologist

MS Clinical Psychology – SZABIST Islamabad, BS Psychology- Women Medical College Abbottabad

Ms. Janita ilyas

Clinical Psychologist

MS in Clinical Psychology, BS in Applied Psychology, Certified Master Trainer from Shifa Foundation, Certified UTC Basics & Advance from UNODC

Transparent Pricing

Choose Your Plan

Affordable, flexible plans designed to support you at every stage. Choose text chat only for flexible, anytime messaging — or upgrade to include live audio/video sessions for a more in-depth counselling experience.
Text Chat Only Plans
Most Accessible
Text Chat Only
10 Days
Rs 1,500
Rs 2,500

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Good to get started

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Chat access included

Start Chat

★ MOST POPULAR
Standard
Text Chat Only
30 Days
Rs 2,500
Rs 3,500

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Most popular

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Better continuity

Start Chat

Comprehensive Care
Text Chat Only
3 Months
Rs 6,000
Rs 7,000

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Best value

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Long-term support

Start Chat

OR UPGRADE TO
Text Chat + Audio/Video Sessions
Most Accessible
Text + Audio/Video
10 Days
Rs 2,500
Rs 3,500

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10 days text chat

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Includes 1 audio/video session (45 mins)

Subscribe

★ MOST POPULAR
Standard
Text + Audio/Video
30 Days
Rs 5,500
Rs 6,500

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30 days text chat

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Includes 3 audio/video sessions (45 mins each)

Subscribe

Comprehensive Care
Text + Audio/Video
3 Months
Rs 7,500
Rs 8,500

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3 months text chat

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Includes 3 audio/video sessions (45 mins each)

Subscribe

Have Questions?

Frequently Asked Questions

Everything you need to know before getting started.

Is this a clinical therapy or diagnosis service?

No. SehatYab provides professional guidance and emotional support through online counselling. It does not include formal diagnosis, prescription, or clinical therapy. Where needed, your counsellor will refer you to the appropriate specialist.

Is text chat a live, real-time conversation?

No. Text chat counsellors reply within working hours. It is an asynchronous channel designed for thoughtful, considered responses. If you prefer real-time conversation, choose a plan that includes audio/video sessions.

Can I switch from text chat to audio/video sessions?

Yes, anytime. If you feel you need a more in-depth, face-to-face conversation, you can upgrade to a plan that includes audio/video sessions at any point during your journey.

What if I need more specialised support?

If your counsellor feels you would benefit from deeper or more specialised care, they will refer you to the appropriate expert — relationship counsellors, clinical psychologists, parenting specialists, or psychiatrists.

Are my sessions confidential?

Yes. All conversations — whether through text chat or audio/video — remain strictly confidential between you and your counsellor. Sessions may be reviewed by our clinical quality team solely to ensure the standard of care provided to you.

What if I am not satisfied with my counsellor?

Our team will review your case. If it is justified, we will either reassign you to a different counsellor or issue a full or partial refund.

Ready to Start the Conversation?

Taking the first step is the hardest part. With SehatYab, that step is as simple as sending a message or scheduling a call. Qualified support, in your language, through the channel that works best for you.
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